Our area rug came back looking brand new. We will definitely continue having it cleaned every few years. They were very professional and timely.
They made my rug look new again! Had it picked up and delivered. Ready on the day they promised. Would definitely use them again!
My New Zealand wool rugs came back like new after puppy potty training for a year. The rugs had been filthy and crusty. Definitely in need of a deep clean. When I rolled them out, I was thrilled to feel the beautiful silkiness of the wool under my fingers and toes again. I was so excited when I rolled out the dining room rug I had to immediately lay down on it for a stretch before the dog came in. I was pleasantly surprised that there was no odor of dog or cleaners in the rug. I have a very good nose for smells. The rugs were clean and odorless. I will be sending out my rugs to American Rug more often because of their service and results.
Brought in a rug with a pet / urine smell. Unbelievably bad. Smells and looks new now. Good job. Quick turn around too.
People were great, from phone appointment to men who picked up and delivered. Outstanding service. Cat 😸 urine removed. Odor gone
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