Who ever JW is lied. I've lived here and it's trash. There is never anyone in the office and when they are they lock the doors and keep the blinds closed as if they're just there to get paid but not deal with anyone. Rats throughout the entire building all year long. I stayed on the 3rd floor did everything to keep my apartment clean and mice rummaging through and you can hear them in the walls. And sometimes see them in the hallway going from one apartment to the other. Random homeless people getting in building and wandering around. Some guy on the 3rd floor yells every night for no reason yelling all throughout the night. Mental nutcase. The office staff doesn't care, the police get so many calls about him they don't care and some night don't come at all. It's terrible. Don't move here at all. You'll regret it.
The location is great, you can do pretty much everything on foot. Just a 10 minute walk to the heart of the business district downtown or 20 minutes to The Stone Arch Bridge. The community is interwoven and present. The staff is supportive and very helpful when it comes to networking and resources. Rodney with Resident Connections is absolutely amazing and truly cares about helping others, including other resident connections managers like Susan, and management like Marquita and many others over the years. Josè with maintenance is very trustworthy as well. Its all about teamwork n these guys make it happen!!
Mice infestation. All year round not just in winter. Walls are thin. It's terrible. Property owners dont do anything when theres a compliant or work that needs to be done. Its bad.
If you are fond of bed bugs, roaches and black mold, you will love it here. Don't ask for them to fix anything or help you in any way, because they will ignore you. It stinks and it is filthy.
OK staffing sucks but good place to live
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