I have lived at Colonial Terrace for 2 years and would have stayed for a third of i had not decided to move to a house. Management (currently Bailey), has been laid back and reasonable my entire time here, and maintenance (Erik) is always responsive and timely/helpful with requests! My floor has always been pretty quiet and the location can’t be beat living in the burbs while still being as close to activities in the city as possible.
Maintenance has always been quick to respond and fix the issues (sometimes even day of!) which has been phenomenal. Bailey has been great and responsive to any concerns my roommate and I send her, and she gives ample notice for any plowing or water heater fixes. Hands down best management system I’ve had!
In the midst of Covid-19, we were a bit on edge about touring new apartments. However, Sarah at Colonial Terrace was an incredible help since clearly cares about the health and well-being of all the tenants here. She gave us a wonderful & informative tour of a unit which we really liked. The hard floors in the living area very nice, and we love the big windows which can be opened from top and bottom. Sarah’s response time was incredibly quick, and she worked with us to help make our move-in process a breeze.
Colonial Terrace is a wonderful opportunity to live in a great neighborhood at a reasonable price. From the moment we moved in, we have found the Management to be exceptional. From Max who solved our logistical problems upon our moving in, to our Manager Sarah Loewen who keeps the property well manicured with beautiful flowers and maintains the mini-forest that that adds ambiance close to our rear parking lot. She accents a well developed security, surveillance system with key codes and chipped key entrance with active enforcement against marijuana usage through policy and legal action. She has also worked to unify the community through well-organized events and the addition of a barbeque and picnic area. When I'm choosing a place to live, it's always the people! Here you have a great neighborhood, nice neighbors and an exceptional management team.
Lived here for 2 years and don’t plan on leaving anytime soon. Management amazing. Maintenance requests always completely within 24 hours. Recommend to anyone searching for a new home not too far from downtown and right on the bus line.
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