The process of finding an apartment (that has almost all of the features you are looking for) in a new state with less than 48 hours in the visit was frustrating. HOWEVER, coming to the state to do an apartment search and being greeted by the smiling faces and pleasing attitude (especially Whitney!!!) is why I decided on Genesee instead of the four other places I visited during the apartment search. Fast forward to now, those smiling faces and pleasing attitudes in those that work for the complex are the reason I enjoy being here so much. Moving across multiple steps was so stressful (not to mention getting acclimated to a completely new environment) but Genesee tried to make everything as seamless as possible. They hold to their word of doing their best. The maintenance staff and caretaker of the building are the friendliest and are always trying to keep the premises immaculate! The concierge is always willing to help in any way possible. Everyone at Genesee has been pleasant and will be the reason I stay for as long as I need to. I am so grateful to have met these people in an unfamiliar environment to help me adjust and get settled in easier. Much appreciative of them for sure!
An absolutely amazing place to live. Sad to be moving out. Genesee was the best apartment experience I have ever had. The staff is incredible. Regina the on-site caretaker keeps the building in immaculate shape. You can always count on her to greet you early in the morning with a smile on her face. My dog and I will definitely miss seeing her! Whitney the marketing coordinator is fantastic and always on top of everything. She will email you back in minutes! Boede the concierge is always friendly and will answer any questions you might have. I can't say enough good things about this place. If you are looking for an apartment, make the smart decision and live at Genesee!
Our 2 years at Genesee were excellent. We left because we purchased a home, but would have been happy to stay longer. The apartments are well appointed, the property is very clean, and the staff are incredibly kind and helpful. We'd recommend Genesee to anyone looking for a rental in the Bloomington/Richfield/Edina area.
Called them 2 weeks ago and asked if they have any apartments available for end of July moving and i can check them out now or later this month/next month whenever available. To which the agent replied they have a few available opening up at that time for which i can get a tour for Sunday next week. When i went there , whole leasing office was empty except the receptionist. She told me everyone was at lunch which i find surprising as i had made the appointment a week before. I told her what i was looking for and she just showed me a 2 bedroom model apartment as all 1bed apartment were occupied and they had to take permission from the residents of those available apartments that were opening up in July, 1-2 days before the tour. I was obviously frustrated because they wasted my time . The receptionist told me that leasing office will reach out to me around Tuesday once they get the permission. No one reached out to me for a week so i called back again and asked about it . I think it was that same receptionist again and she replied the same thing again- leasing office will reach out to you by Monday/Tuesday once they get the permission. It's been around 3 weeks since I called in the first time and the leasing office seems to be non-responsive god knows why. My assumption is either they just want to rent out apartments to certain group of people or they purely don't care at all
Genesee Apartments is one of a kind. I had the pleasure of living there for two years and it was nothing short of amazing. The staff is FANTASTIC, especially Whitney and Tyler. They are always there to help, answer questions, and always incredibly timely with everything they do. The best customer service to match. The maintence team could not be better either- the entire grounds of Genesee are always impeccably clean and if you have an issue in your apartment they are right there to help you with a smiling face. If you’re looking for a new apartment- Genesee is the one!!
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