I have lived here since April and have had a great experience thus far. The leasing/admin staff are very responsive and friendly. Notices are posted in a timely manner regarding any repairs/updates being made to the property. Our air conditioner has had a few issues, but maintenance has addressed this quickly and the repair was made as soon as the part was in. Definitely recommend if you are looking for a quiet apartment building with amenities that is within 10 minutes of things to do in Minneapolis!
We lived here for two years, and only after moving out to a better, more respectable apartment complex were we reminded of the pitfalls. The fact of the matter is that this apartment complex simply isn't worth what they are charging you. -"Renovated rooms" that have a fresh coat of paint and a different kitchen countertop that isn't even granite and somehow they feel justified in charging you even more. -No overhead lighting in any room -Windows definitely not renovated -Our unit had a two inch gap on the bottom of our entry door, so we could hear everything from the hallway. -Garbage area and some hallways seemingly never cleaned, or left unclean for a long period of time. -Last but not least, it was someone's bright idea to plant trees in the free parking lot that produce sap that eventually land on cars and ruins them. I'm still working on removing sap from my car almost 1.5 years after the fact. Of course, nothing from management on the matter At the end of the day, you're paying for the convenience of proximity to live here and nothing more. Move out a little bit farther and you'll find something that is worth your time and wallet.
Had a tour with an amazing leasing agent that made the whole interaction pleasant. Explained everything in great detail, cheerful, and extremely professional. Needless to say can not wait to move in!
We have lived here the past 3 years (previously known as Avana on Seven) and always loved the staff but the building and units were very outdated. Since Pinnacle has taken over, they have done a tremendous job revamping not only the individual apartments but the hallways and common spaces. We're in the process of moving into our new, updated unit and both Joel and Rob have been tremendously helpful in ensuring everything runs smoothly and is pain free! We couldn't be more excited to start our fourth year here with stainless steel appliances, quartz countertops, bright lighting, etc. We highly recommend Helix - especially if you have a dog!
We have lived here almost a year, and in that time my girlfriend had her car stolen from inside the garage. We found it a week later completely totaled and had to spend more money to get a new one. Management never got back to us about it, and never informed anyone else in the complex. We learned that they have a lot of break ins but don’t do anything about it. No additional security to prevent it, and they never let the rest of the apartments know. Today we found a lock pick in her car. A device used to break in to cars. So this is the 2nd time someone has tried breaking into her car in the garage. We talked to someone at the front desk and they didn’t seem to care much. They just said they would text management and get back to us. Below are pictures of her car after we found it. This is what you get renting with Helix Apartments.
For more information on our listings and advertising services please contact us today!