I've found that the employees are very helpful and honest. They also provide great customer service.
I've used Kelly several times for different work in my home. Super honest, responsive and competent.
Unfortunately the service at Kelly Plumbing has gone downhill. I paid this company thousands of $ for doing the plumbing on a remodeling project a few years ago and was satisfied with the result. I’ve pursued them for months to get them to do the same work at a new property and they won’t even return my (multiple) calls and e-mails. Disappointing.
Used Kelly plumbing to install a garbage disposal in our kitchen sink. Might have tried to do it myself, but our sink had never had one before. Steven was on time and installed the disposal in about an hour. Would definitely use Kelly Plumbing again in the future.
We had a leaky toilet and one of the gals at my wife's work said she had used Kelly Plumbing in the past and they did a good job. Based on the referral, I gave them a call. Barb picked up the phone and had a great demeanor. Very patient and caring. When the plumber arrived, (Mark) he wasted no time in taking a look at the issue. He was very methodical. Explained what the problem was. Took the time to look through an online site to help me choose a replacement toilet. Stayed after to chit-chat. Turns out he knows our master electrician, who is also an old-school "let's do this on a hand-shake" kind of guy. If I sound incoherent, it's because Mark just left, and I'm typing out my Google review as quickly as I can! I will be calling Kelly Plumbing and asking for Mark specifically when my replacement toilet comes in. If anything, I'll update my review in a couple of days.
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