Mike T. arrived right on time and promptly put on a face mask and booties on his shoes, something I always appreciate. He clearly explained what he was going to do during a furnace check, then worked away for almost an hour, making sure that everything was working properly. Then he walked me through what he'd accomplished, which was very reassuring, with the winter heating season approaching. Then at my request he even looked over the ac unit outside, since it had been bumped by a landscaper's equipment during the summer. All in all, Mike T. is an excellent representative of the high quality work that I've come to expect from Krinkie's, and I'm always happy to welcome him into my home.
We've been using Krinkie's for a few years now and are continually blown away by the quality of their service, their professionalism and their willingness to go above and beyond to get the job done right. They did a great job installing our new split level AC units. And, recently, when one of the units (mfgr. issue) was giving Joe (the technician) a problem that Krinkie's hadn't encountered before, he was committed to getting to the bottom of it in the right way. He was innovative, considerate, persistent and communicative throughout the problem-solving process. AND he was clear about next steps and what to expect for follow up (which is wonderful). Plus, when he saw that I was wearing a mask when he arrived, he put one on too. It's that level of service and consideration that has made us repeat customers. Krinkie's is our first choice for all our AC and heating needs.
As always and getting better and better, Mike H. did a great job at our house today fixing furnace, filters and air-conditioning. We enjoy so working with his detailed understanding of how we like things done. Thank you all so much for great service. Work on air conditioning just great too. Already the air in the house is better. Mike H. is just outstanding
Krinkie’s has always been and continues to be a top notch company. I’ve been fortunate to have Dan come out twice a year and do a superior job checking my furnace and air conditioner. He can always answer all of my questions, and is good at teaching me things about both my air conditioner and furnace. Dan, you’re awesome!
Very satisfied with the furnace repair service Krinkie's provided. The technician Paul was very accommodating, polite and efficient. He kept me informed about what was going on and got us back up and running quickly. I will definitely use Krinkie's service in the future.
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