Midland Heating & Cooling

4804 Park Glen Rd, Minneapolis, MN 55416, USA

About Midland Heating & Cooling

4.4 / 5

from reviews

Is this your business?

    Ethan Brenna
    June 16, 2022

    My AC stopped working on Wednesday afternoon, they had a guy out here next day, and it was fixed by Thursday afternoon. Great work, and the technician, Josh, was one of the friendliest and most informative people I've ever had the pleasure of working with. Price was cheaper than expected, too! Definitely going to be calling on these guys for any future issues, and will highly recommend them to anyone else in the area.

    Joseph McCullagh
    May 16, 2022

    Please read this review. I paid the $99 to have Midland come out to check a disconnected gas line for my heater. Within less than 5 minutes, the Field Rep diagnosed that he could not fix the issue. If I am to pay $99 for the repair person to say they cannot fix my issue, I expect that I can ask them about another small issue I had with my AC unit. The representative inspected the AC unit and wrote up a quote for the AC unit repair. I was charged a total of $139 for the 30 minute consultation visit. I called the main office to dispute the additional charges. The rep on the phone scoffed and almost laughed at me over the additional $40. He eventually told me that their company would mail me a check for the $40. I never received the check. I later emailed their customer service support contact explaining the entire situation. They acknowledged that original email, but when I emailed them again asking when I could expect my $40, they never replied. I followed up on my un-responded to email 3 days later, and still have yet to receive a reply. While I know $40 is not a lot of money, I still feel obligated to share my experience with this company. They were unprofessional, rude, and created an overall poor experience for me. I'm glad I did not give them my business and I went with another company to complete the repair work.

    anonymous user
    June 26, 2022

    The same after hours line responded to the number here for Midland as did for Reliance Air Conditioning & Heat Services. I'll write the same review since the phone conversation was identical: I have elderly living in my home and a child and my ductless mini splits are not cooling the home and everyone is extremely uncomfortable in the heat. I called to ask for someone to look at our units, and the lady who answered said that they can send someone out for an estimate but it will cost me $400. Just to get the estimate. Ludicrous.

    Matthew Dobratz
    January 21, 2022

    We used Midland and had a great experience with John, the HVAC Technician they sent out. Dispatch was very communicative and worked to fit our scheduling needs. The technician was on time and took extra effort to talk me through his diagnostic process and what could be done during the 30 minute session, and what next steps could look like. Overall very professional and worth the money!

    November 24, 2021

    Midland was extremely professional and affordable. They did such a great job and were delightful to work with!

    Midland Heating & Cooling

    Our Address

    4804 Park Glen Rd, Minneapolis, MN 55416, USA

    Twin Cities Dealz

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