The customer service and care here was amazing! I have tried at least 5 auto repair shops in the city since getting a used car last summer, and this has been the only truly positive experience I've had. They were polite, kind, and extremely clear on the issues with my car. Made recommendations that were trustworthy and honest. Highly recommend!
This was hand downs the best experience I have ever had with a car auto shop. I am brand new to Minneapolis and know no one yet so I went off reviews and I am so glad I did. Took my Chevy in just see what exactly was wrong and not only did they figure out the issue they corrected a few others while they were in there. The staff is incredibly knowledgeable and very considerate and kind in explaining technical car issues to people such as myself who have no idea lol. I truly won’t be taking my car anywhere else.
Always reliable and able to take care of my issues. I have had nelsons help me repair multiple vehicles throughout the years. I have never been disappointed with the quality of the repair or services. Truly impressed.
I’ve been to Nelson’s twice now, and both times I have received excellent service! I am beyond impressed with the care and professionalism I received. The first time was lights replacement and the second time I needed a window wiper bolt tightened. They got me in right away before a snow storm, free of charge! I called a few places before and they did not have availability and quoted me a price for tightening the bolt. Nelson’s have been able to get me in right away with very timely service. Regardless of service, their prices are very affordable. I would recommend this shop to all of my friends and family!! Thank you Nelson’s for your genuine, professional and AMAZING staff. I will be returning if anything else goes wrong with my car!
Quick service. Rates have always been reasonable.
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