Provence Apartments
1711 143rd St W, Burnsville, MN 55306, USA
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1711 143rd St W, Burnsville, MN 55306, USA
Twin Cities Dealz
For more information on our listings and advertising services please contact us today!
For more information on our listings and advertising services please contact us today!
Both the washing machine and toilet were fixed 100%. I also had a new vanity top installed along with a new mirror and faucet. Frank was excellent and even cleaned the bathroom floor before leaving. He returned as he had indicated to patch up a few holes. Jan has also been excellent throughout my application/touring process. She has been so polite and cheery. Shannon is excellent. Stressed to me that she wants me to feel at home! Just wonderful.
This is a great place to live. We thought it would only be a year or so…10 years later..here we are. The cleanliness is exceptional. Staff is great and the maintenance team is great. Fix things right away. Lots of good amenities. We looked at a dozen places until we found Provence. After 10 years of living here I have nothing but good things to say about Provence.
The maintenance team have address issues that we have had in the 2 and half years we been here in a timely manner. The maintenance team is group of good guys that you can just talk to without a maintenance issue.
Fair warning; this not a quiet place to live. When I rented the apartment there was a lady tenant ranting at the office; complaining about how terrible this building is. Honestly I can say she wasn't wrong. There’s too much foot traffic, too much elevator traffic- The front elevator doesn’t stop. The management has an utter disregard for my work schedule. They do not accommodate scheduled maintenance. Maintenance people come in my apartment to work while I sleep. That includes changing the furnace filter and testing smoke alarms. Maintenance tested the smoke alarms in my apartment, in my bedroom next to my bed while I was laying there trying to sleep. The furnace broke on Christmas. I called the emergency number and the maintenance guy showed up and tested it. He discovered it was really broken. Over a week went by and the furnace was still broken. They said they have to come in and inspect the furnace again. Of course doing it after hours is out of the question. They have to come while I'm trying to sleep. I have to sleep so I can go to work. Its okay they disturb my sleep, I work a 10 hour shifts and they don't care because I'm legally bound to pay the rent. Apartment leases in Minnesota are a scam to trap tenets, not to protect tenant rights. Furnace inspection, there had been no attempt to fix the furnace. They gave me notice of entry for Monday 1/3 at noon. I took 2 hours of vacation time to compensate for the intrusion, they didn't show up. Gave me another notice they are coming at 9AM 1/4. I took another 2 hours of vacation to compensate for lost sleep. I received no adjustment in rent for the furnace being broken. I did however receive a threatening letter that stated I was legally responsible for heating the apartment. The apartment doors have door closers on them, they are self slamming doors. Everything is made of wood, noise echos straight through the walls, I can hear a door slam from down the hall, next door or from another floor. Children run down the hallway, which makes the entire place shake. The hallway is unheated, the windows are thin and cold air comes in from every direction. There's also fees added on top of the already overpriced rent. Rent should be a set price. What management companies are doing with these extra fees should be outlawed, its deceptive and unethical. .
We lived here a little over a year while we were working on buying a house and it was a wonderful experience. Even during the pandemic, you could feel the community - everyone was warm and welcoming. The building folks were responsive and did a great job of creating a clean, pleasant environment. I would absolutely recommend Provence to anyone.