Kris from Richfield plumbing was extremely helpful. We have been living with an issue and due to lack of access we were dreading calling another plumber (we actually had another Plummer come out prior to Kris and he was unable to resolve the issue). Well, the issue is resolved AND he helped set us up for success in the future. Highly recommend!
I attempted three times over four weeks to to have Richfield Plumbing to come and give me an estimate to replace some drain and vent pipe in my kitchen remodel job. I got no calls back to schedule the technician for the estimate. I would not waste my time attempting to contact them.
We recently used Richfield Plumbing Co. and had an issue where the plumber (Dominic) came out twice to fix a bathtub drain. We were billed for two separate visits (including travel time) with no break on the rate - despite the issue not being fixed the first time. In essence, Richfield double-dipped with their billing. I had explained this to the manager (Mike) who seemed unsympathetic.So I would not recommend using them.
Brian from Richfield Plumbing was beyond fabulous! He knew exactly what needed to be done to fix our kitchen drain. He also took the time to fix our trap which was never installed correctly to begin with. No song and dance, very reasonable and high integrity. A totally pleasant experience and very professional. I would very highly recommend Richfield Plumbing. They are my new “go to” plumber. I wish I would have known about them several years ago!
I was quoted more than double the cost of replacing the guts of two toilets by a company who shall remain nameless. After communicating and photographing my problems to Mike via email and having Dominic over to assess the situation, it became clear to me that so many companies have an unscrupulous, arbitrary rate system. Mike gave me their up-front hourly rate and an estimated time frame needed to complete the job. He is an excellent communicator which is necessary in performing any job with skill. Dominic performed the plumbing and made short work of it. The two of them saved me a lot of stress and money. They've earned my trust and I will always call on Richfield Plumbing for future issues.
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