Fantastic service from Nate and Cody! Was able to quickly address the problem and work out options for a new AC system. The scheduling team was super helpful to make sure all of the work could be done in one afternoon and took great care to explain all that was being done. Never pushy and always friendly, they made the process easy. Can't recommend enough!
The AC install they did a few years ago was pretty good and they do a good system follow up a year later. A few years later we had an issue and they were quick to come out and troubleshoot the issue. The issue was covered under warranty. When your AC or heat goes out it is never convenient and their availability and knowledgeable staff are top notch.
Unfortunate that we were told we had to replace the air conditioning unit after 7 years of comparable use at our condo. The prices are outrageous but the service is good. These days you work with contractors and few actual company employees. I did ask that an e-mail be sent to a company employee but I didn't get a response. I'm sure it's a tough business personnel wise and enormously profitable.
We have been members of their Smartclub for a few years, which usually pays for itself. We went with them for our ductless A/C and had a great experience from start to finish. Everyone at Standard is friendly and professional. They really know their stuff with older homes as well, and I felt the quality of their work was outstanding. Their technician Eli walked us through the setup with patience and made the install as pleasant as possible. Great job!
We have been Standard customers for 20 years. They maintained our aging furnace and central air for many years. When it was time to replace, they offered a competitive bid and did an awesome job on the install. We've always had a great experience with their service techs. We wouldn't hesitate to recommend Standard!
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