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Steinkraus Plumbing Inc

7160 Madison Ave W, Minneapolis, MN 55427, USA

About Steinkraus Plumbing Inc

3 / 5

from reviews

Is this your business?

    Steve Mereness
    -
    October 21, 2021

    I own a small business. We provided Steinkraus with a water meter for a job they were working on. They never paid us for it. We called repeatedly and they said they would pay. Then they said they were done with the job and it was too late for them to pay us. Then, after 2 years they said the meter was too expensive. Very disappointing and unprofessional. Been in business for 8 years and this is the only time a customer hasn't paid. I wouldn't do business with them if I were you. Lots of other plumbers around.

    Lori Lobdell
    -
    October 21, 2021

    Steinkraus Plumbing - specifically the owner, Jason, is extremely unprofessional. He has repeatedly ignored my calls when calling to collect payment for materials we supplied his company for a project they were working on. I left well over 10 messages for him with the staff that answers the phone and they assured me they were passing along the messages and they weren’t sure why he wasn’t returning my calls. He finally returned my call months later and said he would pay. Months go by and still no payment. Eventually I got ahold of Jason directly again and he said since he “closed out that project on his end, he cannot pay us...” - in what world does that excuse a business from paying another business for their product that they received? You would think as an owner of a small business himself he would understand the importance of every sale/purchase and understand that if you order and receive product, you are responsible to pay for it. I would not do business with this company as they have proven (read other reviews) that they are not a trustworthy company. Very sad that he puts his employees in the position of taking the heat for his poor business practices.

    Kim Cameron
    -
    September 17, 2018

    2017 I did Phase I of a big renovation and spent 19K with Steinkraus and when I got the bill I asked for back up documentation to support the invoice and was given the run around and an answer well we aren't the cheapest plumbers and we need to cover overhead. When we started Phase II we really like the plumber and thought let's give them a second try and asked for another person to be our contact. They sent the owner Merle and he did a bid which we signed but stated we were concerned that some of Phase III might be included but were told don't worry we will be fair and take care of you. When I got the 17K bill I had kept track of all the hours. I am about 5K in the dark how they came up with the total and they refuse to itemize the invoice. My advise is if you work with them it is time and materials and you ask for documentation. The time spent on site for Ryan was a total of 67 x $135.00 = $9045.00 plus $1000.00 Material plus fixtures $2440.00 =$12, 485.00. Even if you added on a 20% management fee it still would be below the $17,210.00 invoice I received. So basically they charged me $205.00 an hour? I just wish they felt the need to walk me through all the charges but they have no interest. The good news we think our plumber was great just not the front office. The bad news is we have Phase III and can't use them. 5 Stars for plumbing!

    Michael Smith
    -
    March 01, 2017

    My plumber was awesome! He was on time to replace my bathroom fixtures. He had the items shipped from Pipeline Supply directly to the house the prior day so he started work and was done in no time flat. They have been in the business for years with a solid customer satisfaction rating outside of this Google rating service. They were recommended to me by another happy customer.

    Jeff Bobby
    -
    August 01, 2014

    I had an appointment with Steinkraus for them to install a gas line in the morning. The plumber never called nor showed up. I called early afternoon and was told I would be called back once they find out what's going on. Never recieved a return call. Was told when I called them back again that evening that they might be able to do the job in a week. I took an entire day off of work to get the work done which was scheduled well before hand.

    Steinkraus Plumbing Inc

    Our Address

    7160 Madison Ave W, Minneapolis, MN 55427, USA

    Twin Cities Dealz

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