Lived at Talo for 2 years. Loved the community feel and how dog friendly the building was! It is what they say - basically an adult dorm. Great opportunity to meet new people and have friends within the building. The building is very busy though and the amenities are often damaged in some shape or form. There were also some security concerns with auto thefts and police showing up for parties. Overall the staff was very nice and responsive. The gym and the pool are great, just busy. There were a few issues with glass in the pool in the summers. Parking is limited. I parked outside for 2 years and usually the weekdays were fine as long as you parked before night but weekends the lot was always full and hard to find a spot. Overall though,Talo was a fun community with some great people and pets - just know it is a very unique building.
I moved in a little under a year and a half ago. The first 6 months were great with a few normal apartment problems. Management changed right when I resigned for another year. That is when most of the problems started happening. Since late summer of last year things have only progressively gotten worse. It has become a frat house on the weekends. I’m addition to that good luck finding outside parking during these times. Everyone let’s their friends park in the parking lot making it difficult to find a spot so hopefully you don’t need to go anywhere during that time. It can take over 30 minutes to find a parking spot on the weekend and if you don’t find a spot you risk being towed or ticketed for parking else where. This has been a problem since summer of 2021. The parking lot is also poorly lit and there are no security camera so if something happens to your car you are out of luck. Additionally the apartments have no sound proofing. We can trace the steps of the people above us and it can get so loud it shakes the light fixtures. Also every noise in the hallway can be heard as well. The amenities are a nice feature if you can ever use them. The community rooms and pool are constantly in use for some party. The gym is great, but things are constantly broken and take weeks to be fixed. Before management change the hallway carpets were cleaned monthly, however with new management the carpets have rarely been cleaned and the stairs always smell horrible. Additionally, when we moved into the apartment the walls still had wet paint, the carpet was still wet, and the floor had dirt all over it. Overall management does not seem to care about the building or the complaints of residents.
Ahh where to begin. For reference, I've lived at Talo Apartments for 10 months, managed by Cushman & Wakefield (C&W), formerly Pinnacle. 1. Let's start with the important things - safety and security. When looking for a home, I care first and foremost about feeling safe in my own home. This is clearly not a priority for C&W. Our entire building is accessible to anyone who wants to walk in off the street. - Our main entrance was accessible to anyone for over a month before it was fixed - I pay for a garage spot to keep my car secure - both garage doors have been broken for 4-5 months, meaning one has been permanently open so that we can still get out, making it accessible to anyone - The doors to the building in the garage are frequently propped open meaning not only is the garage accessible but so is the entire building This should be reason enough to stay away, but I'll keep going so you can get the full picture. 2. Amenities. Now I know amenities aren't essential but when you're paying for a luxury apartment, the perks better be there, otherwise why not just live somewhere cheaper, right?! Minimal upkeep, broken gym equipment takes months to fix, no announcement of the pool closing for the season, water bucket in the sauna was removed, no cups for coffee or water, constant issues with the garage door, and extremely minimal surface parking. 3. Overall lack of communication from management. I've reached out to them about the garage doors several times in person and via email. I've also mentioned the other issues with no response. I can't stress this enough - DO NOT live at a property managed by C&W. I'm looking to move and found another property I was excited about (Laurel West End). Looked at the reviews, saw that they were poor and they mentioned it was managed by C&W. I won't even tour there after learning that. Avoid this management company like the plague!!
I truly hope people are reading these before moving in - I lived in Talo for nearly 4 years and the first 2 were amazing, but then it completely changed. Nearly every Saturday night I came home there were police officers, massive fraternity like parties every Friday and Saturday, there have been bloody full fights in the lobby (causing in a blood filled lobby well into the next morning and broken furniture), vomit left in the halls for days, broken amenities for weeks (even broken basic things like doors to the outside and the garage door), and they consistently took away amenities (such as cups for coffee and water bottles in the gym). I even had my car broken into and my wallet stolen and the management team didn't even send out an email to let other residents know and I know that is mild compared to the other things that have happened to people's cars in the garage. It is quite sad because it is a beautiful property and an amazing location but if you are a single female, or above the age of 24 I would absolutely look elsewhere.
I lived at Talo for a little over a year. When I first toured, the apartment was great and we were very excited. Shortly after moving in, we realized we had moved into a very over-priced frat house. The floors/walls are incredibly thin. We heard every step that our above neighbors took and they frequently threw loud parties during the week and on most weekends. When we brought this to management's attention, they only advised us to call the police. Our apartment also sat next to a stair case. I could constantly hear people running up and down the stairs late at night. Once, our upstairs neighbors even came down to our apartment and gaslighted us to think we were the problem. The lack of communication from management is horrendous. Once, after coming home from work, I discovered our entire building had lost power as the lights were flickering in the hallways and none of the power outlets worked. After talking to neighbors, they experienced the same thing. Never once did we receive a communication from management to notify us of the power outage and what steps they were taking to regain power. The front door call system was out of order for over a month, again, no communication; however, they did communicate that they would be closed for President's day. Parking is absolutely horrible. People park wherever they want to. They park in the fire lanes, they park in non-existent spots, making it difficult for others to get out of actual spots. If you think your car is safer in the garage, well people park in your assigned spot and management waits 3 days to address it and only after you tell them you will call a towing company. The garage doors are frequently broken and left open. The key fob access in the garage doesn't work and the door is left wide open. There is zero security at Talo. If you thought having a lazy river pool would be fun...think again. The pool doesn't actually have a current, so it is just an oddly shaped pool. The pool atmosphere is again, a frat house, with marjuana, empty alcohol bottles laying everywhere and people peeing in the pool. There has been several occasions of health safety violations from Talo where they have left vomit in the hallways for over 3 days. Beer cans are everywhere, even in the planters at the front entrance. Furniture is constantly being broken in common areas. Really, the only perk is the gym. I was very disappointed with my experience at Talo and the price does not align with the poor communication and lack of accountability as a management company to make changes to the culture they have created at this apartment complex.
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