The Liberty Apartments & Townhomes
2448 Winnetka Ave N, Golden Valley, MN 55427, USAAbout The Liberty Apartments & Townhomes
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2448 Winnetka Ave N, Golden Valley, MN 55427, USA
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We relocated back to MN, and were looking for a temporary place until we found a home. We narrowed our search down to 3 locations, and after discussions with reps, we chose The Liberty. We were looking for a small place, as we have little furniture and lots of boxes, so we wanted storage options and a garage. The Liberty offered that, as well as modern apartment features. The staff was very accommodating in where to place our 3 uHaul boxes, so the moving company could unload them. We would highly recommend The Liberty.
Best experience with a tour and customer service ever. I walked in on 3:00 in the afternoon requesting if we could do a tour while I was in town. They were able to get me in and show me the beautiful property. The staff was not just "polite" and "nice" but overwhelmingly kind, real human beings-- a trait I am finding is not common in the "caricature/superficial retail-niceness" we've encountered at other places. Unfortunately, I was quoted the wrong price by mistake and we went with a different apartment. However, if the numbers would have worked, I would have signed on the first meeting.
We have had nothing but issues since moving into the Liberty Apartments. Our apartment was not cleaned prior to move and we have had multiple maintenance requests upon move in. These requests have taken multiple times of asking to get them completed and our washing machine is still not fixed. When we toured the place, we were told that our apartment was in great condition and that it would be professionally cleaned before we moved in. This was definitely not the case.
The apartment itself was great. Nice appliances, very spacious, good layout. The main lounge area is also really nice. Pool table, fireplace, kitchenette. They lose stars for the maintenance of the grounds. Aside from frequent litter, there are dog feces everywhere and upper management decided to have residents police each other for a rent credit to try and solve the problem :(. The dog waste receptacles frequently overflow and residents are forced to just leave their dog feces bags on the ground. My dog and at least one other contracted giardia while living here. The Luxor system is great, but they don't have enough lockers for the amount of residents so I heard of multiple times packages got stolen. My interactions with the staff on the premise have always been very courteous and friendly and they will smile and greet you when pass in the hallway.
Living at The Liberty has been a 5 star experience! Beautiful newer complex with great amenities, Pet friendly, connected to wonderful trails, & central to everything you need. The staff goes above & beyond on service...Always EXTREMELY prompt at responding to calls & emails. In addition, they have done a great job at finding unique ways to keep the community connected & safe during this time of social distancing. Surprise little packages hanging on your door now and then really shows how much they care about their residents and makes it a great place to call home. Anyone looking to make a move should put The Liberty Apartments & Townhomes at the top of your list.