We chose The Shoreham in part because of the way online reviewers described the approach taken by management when something goes wrong. Many other management companies seem unconcerned about security issues, etc. Reviewers of The Shoreham rave about Heidi, who has managed this property since it opened five years ago. From our experience during application/move-in and our first month here, the rave reviews are well-founded. We've had a couple of minor issues, e.g. at first someone kept parking in our newly-assigned space in the parking garage. This was especially stressful during all the back-and-forth of moving in. Heidi provided an alternative space (actually more convenient to the elevator) for us to use while she got in touch with the other resident. I really liked that no one got towed and good relations were maintained, while our needs were accommodated in a timely manner. We have found staff at The Shoreham to be consistently professional, helpful, and flexible while still maintaining high standards. And our apartment is very nice too. ;-)
My favorite place I've rented from In the Twin Cities. Close enough to the action, but not too far removed! Beautifully put together complex with great amenities to complement! The apartments themselves are elegantly styled and have the BIGGEST walk in closets in any rental I've seen. But above all, the management team of Heidi and Landon put this place above all. Their care for the residents goes above and beyond you'd expect of someone in their position. They made living here, especially during the pandemic, an absolute joy.
I lived at The Shoreham for 1 year and I absolutely loved it! The building itself is made out of top quality materials (does not feel/ look like a typical "apartment building") and it is maintained extremely well by the management team. Any time I had a question the front office was helpful, responsive and kind. Along with the beautiful building and awesome management, the location is hard to beat!!! My roommate and I miss our quick walks to Whole Foods and Lake Calhoun. Overall, amazing building and I highly recommend!
My friend lives in this gorgeous building and I am so impressed with how clean and modern the facility is! I visit often and while management slacked before; I can definitely see the difference in the effort that Heidi, the new Manager, and her team are making. We both had a good laugh about our dogs and the new program she will be implementing for catching dog owners who don't pick up their dogs poop. Keep it up Heidi...you rock and so does The Shoreham!!
I moved in to the Shoreham two weeks ago, and my experience has been nothing short of excellent. Heidi, Landon and Kristin were all knowledgeable, responsive and accommodating during the lease signing and move-in process. The team went above and beyond to accommodate a unique moving situation - my movers came several days earlier than expected and I was allowed to store my things in a vacant unit, while my unit was being made ready. Without Heidi and Landon's help, that experience could have been a huge hassle, but it actually turned out great. Since moving in, I've made a couple of minor requests which have been handled timely. Thanks to Heidi, Landon and Kristin for all their great work. I'm happy to be a Shoreham resident.
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