I lived here for a year and its been nothing but issue after issue here it’s absolutely ridiculous BUT with new management for the 3rd time now things are slowly starting to change. For the first time they are doing something right and I look forward to more positive change coming so hopefully this place can feel like a safe and clean place to live again
Emma was so friendly and very knowledgeable about the property, plus she seemed to really enjoy her job. As we are waiting on the green light from hubby's employer, we really hope to make Twelve 501 his new summer home base!
It's incredibly disappointing that I only get a response if I post publicly. I have spoken ti various members of staff in person, over the phone, and via email and they never follow up or do what they say they will. I'm always the one contacting them and I never get a response. I was told last month I would receive a rental credit and never received one and never got any call or email back. So, by the 'owner' responding to only this public thread, you can see they don't actually care about their properties or residents. Just trying to do the quick and easy non-fix. Do not live at any of these management companies properties.
The new leadership is doing a great job and improvement is vividly noticed in all aspects.
My boyfriend and I moved in about a month ago. Our first day here we took pictures of small damages that were here when we got here. As we were looking we noticed the dishwasher was not cleaned properly and was clogged. We also had no ac cover on the outside of the ac unit, one of the clasps on the toilet seats are broken and one of the most annoying issues is they installed carpet but can’t adjust the closet doors so they open smoothly??? We ran our dishwasher once and it never drained, after multiple times of calling the office and speaking to off-site workers, I went into the office and talked to megan. Megan has been the ONLY staff member to seem to have any understanding or empathy towards these issues. Maintenance wouldn’t even answer her calls!! So now today our dishwasher has water sitting in it collecting mold. Someone also broke someone’s car window and there’s glass where my dog gets let out. It’s not pet friendly!!! Unless you would like your dog to step in glass everytime they go outside. I will make another review about the Rebecca girl who works in the office who is extremely disrespectful.
For more information on our listings and advertising services please contact us today!