I would give them 0 stars if I could and that is no exaggeration. Reviews can be hit or miss sometimes, but I would strongly encourage you to read the negative reviews regarding this property. Primarily the ones on the quality of the property, how they charge people upon move out and their rude and unprofessional staff. Their property manager will write on reviews apologizing even though they lack empathy and don't truly care about how they treat people. After multiple communications with her she never once said sorry or apologized, so do yourself a favor and don't come and comment that. If you want to respond, please portray yourself in the same light you showed me. This property over billed me for damages that weren't even there. In fact, if I never had said anything, they would have proceeded with billing me that amount. Judging by the other reviews, they have done this before and should be reported. How does one bill people for damages that didn't happen. When asked for invoices and receipts they could NEVER provide them until weeks after the fact when I had basically put them on notice for their error. Of course your vendor conveniently wrote something noting the exact issue I brought up because you guys needed to cover your behinds for your shady practices. Which is fraud by the way. They never return phone calls until you go down there or report them to their corporate office. They completely messed up my move move out statements and had to update it multiple times. Not to mention said management was so bothered by their negligence she threatened to call the police during a normal conversation at their office because they were wrong. Entire staff was very condescending, unprofessional and anyone who deals with them should have a third party present to hold them accountable.
I lived 3 years. Old building with new paint. Winters breathing in the smell of marijuana and tobacco from neighbors without anything changing. Theft of things from my vehicle in the basement garage of building 1717. Charges of rental insurance for 30 dollars for 4 months, although I already had insurance contracted and communicated to administration, with the previous manager. They charge up to $50 (fee) just to pay for electricity once you've moved out , additional yo The Bill. The good thing was the maintenance people and the location. For the rest and for the high price I recommend another place. Luck
Do yourself a favor and don't rent here! Extremely rude and unprofessional manager, she charged us over $2100 for damages that was already there when we moved in. When we moved out although the apartment was professionally cleaned, cleaner than when we moved in !! she stopped replying to our calls or emails regarding this crazy charges, she even sent us to collection agency to ruin our credit score! Be aware that many residents had experienced the same situation!! What luxury are you talking about?! 😃 - The elevator could stay out of service for more than a month because of the poor management. - In winter the heater would never be above 65 degrees because they don't want to pay to change the old boiler!! - There're only very very old noisy AC in the bedrooms that barely works, there's no ac in the living and dining room. - Be prepared there's no light or ceiling fans anywhere in that "luxury" apartment! Lol - The smell of smoking INSIDE the non smoking building is very obvious. All they care about is collecting money they don't care about anything else! Be careful and rent anywhere else.
My AC units were intermittently working and no longer keeping our apartment cool. Brittany, Joe and our nice maintenance team came to the rescue and replaced both AC units that quit working. We would recommend anyone looking for a home to rent..rent from valley creek apartments.
Anything/Everything that we've needed fixed, has been fixed very nicely & promptly. We really appreciate all the people that work here because they do great at there work, very prompt & ALWAYS very nice & Friendly. Thank you very much & we have been recommending people looking for a place to live, because we love it here.
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