I have been a VSM customer for almost a decade. If you work with VSM you will appreciate peace of mind, knowing they have already seen and dealt with almost every conceivable situation. It's so valuable to have a partner in this process, especially if you're just getting started. I have no interest in playing this game without their expertise on board. One of the main reasons for this is their Operations Manager. If you ever need an issue handled emergency/ASAP you're probably going to talk to Ronnie Mora. I want VSM leadership to know she is an asset to your company. She has handled every crazy thing that has happened with me/my tenants, even the times when I created the problem! Every time she helps me I promise myself I'll post a 5-star review - this time I'm doing it before I forget again!
Kortu Marvie
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July 31, 2022
Thank you Chala for the amazing service. I would definitely recommend VSM Real Estate to my family, friends, & love ones. You guys are the best!
Alexander Bly
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April 26, 2021
I have rented from VSM for about a year now and it has been a great experience. The move in process was seamless as our agent, Andre, was always available and was answer questions at any time of day, despite Covid limitations. Over the course of the year, we had 1 maintenance issue that was resolved immediately despite submitting our request at 8pm. I have also gotten the opportunity to get to know the owner of my property and he is an outstanding dude. All and all, could not recommend another company more for your renting needs.
Alysa Merritt
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November 23, 2022
Thank you to Isaiah for making the move a very simple process! Answered all my questions and was open to working with me in anything I needed help with
Jamila H
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December 16, 2020
Posting a review, after trying to get in contact with VSM for months over several issues with the property. I would like to say firstly, the lease that we signed had stated a dishwasher would be included in unit. Upon moving in we noticed not only was there not a dishwasher, but the unit was NOT professionally cleaned as we were promised. We signed a lease for a non smoker unit and the stench of cigarettes lingered everywhere as the previous tenants were clearly smokers, however absolutely NOTHING was done about it before we moved in. Almost 4 months of living on this property we found a cigarette butt underneath a radiator and theres absolutely no telling how long that's been there. We were promised a PROFESSIONALLY CLEANED unit once we moved in and the property was not swept, mopped, or dusted, let alone professionally cleaned (i genuinely believe not a thing was done in between the past tenants move out date and my move in date). About a week or so after moving in we contacted VSM with our concerns about the cleanliness of our unit as well as an electrical outlet being broken, a hole in the wall in our shower, and the lack of a dishwasher in our unit. The only thing VSM had addressed was the dishwasher and basically told us that the part in the lease that had stated the unit included dishwasher was for a different property. Extremely unprofessional. Recently we had found mice droppings in our kitchen and have gotten in contact with VSM about getting rid of them. They haven't replied to my emails for over 24 hours. This is an extremely urgent matter and I feel left in the dark and abandoned by a company I initially trusted. DO NOT rent with VSM unless you want to be stressed out 24/7, they are extremely unprofessional and unhelpful. They need to do better if they want to continue doing business in St. Paul and the negative reviews they are receiving clearly display that. I will never rent with this company again.
I have been a VSM customer for almost a decade. If you work with VSM you will appreciate peace of mind, knowing they have already seen and dealt with almost every conceivable situation. It's so valuable to have a partner in this process, especially if you're just getting started. I have no interest in playing this game without their expertise on board. One of the main reasons for this is their Operations Manager. If you ever need an issue handled emergency/ASAP you're probably going to talk to Ronnie Mora. I want VSM leadership to know she is an asset to your company. She has handled every crazy thing that has happened with me/my tenants, even the times when I created the problem! Every time she helps me I promise myself I'll post a 5-star review - this time I'm doing it before I forget again!
Thank you Chala for the amazing service. I would definitely recommend VSM Real Estate to my family, friends, & love ones. You guys are the best!
I have rented from VSM for about a year now and it has been a great experience. The move in process was seamless as our agent, Andre, was always available and was answer questions at any time of day, despite Covid limitations. Over the course of the year, we had 1 maintenance issue that was resolved immediately despite submitting our request at 8pm. I have also gotten the opportunity to get to know the owner of my property and he is an outstanding dude. All and all, could not recommend another company more for your renting needs.
Thank you to Isaiah for making the move a very simple process! Answered all my questions and was open to working with me in anything I needed help with
Posting a review, after trying to get in contact with VSM for months over several issues with the property. I would like to say firstly, the lease that we signed had stated a dishwasher would be included in unit. Upon moving in we noticed not only was there not a dishwasher, but the unit was NOT professionally cleaned as we were promised. We signed a lease for a non smoker unit and the stench of cigarettes lingered everywhere as the previous tenants were clearly smokers, however absolutely NOTHING was done about it before we moved in. Almost 4 months of living on this property we found a cigarette butt underneath a radiator and theres absolutely no telling how long that's been there. We were promised a PROFESSIONALLY CLEANED unit once we moved in and the property was not swept, mopped, or dusted, let alone professionally cleaned (i genuinely believe not a thing was done in between the past tenants move out date and my move in date). About a week or so after moving in we contacted VSM with our concerns about the cleanliness of our unit as well as an electrical outlet being broken, a hole in the wall in our shower, and the lack of a dishwasher in our unit. The only thing VSM had addressed was the dishwasher and basically told us that the part in the lease that had stated the unit included dishwasher was for a different property. Extremely unprofessional. Recently we had found mice droppings in our kitchen and have gotten in contact with VSM about getting rid of them. They haven't replied to my emails for over 24 hours. This is an extremely urgent matter and I feel left in the dark and abandoned by a company I initially trusted. DO NOT rent with VSM unless you want to be stressed out 24/7, they are extremely unprofessional and unhelpful. They need to do better if they want to continue doing business in St. Paul and the negative reviews they are receiving clearly display that. I will never rent with this company again.